Shrek Forever After™ Glassware Recall

In collaboration with the Consumer Product Safety Commission (CPSC), and as a precautionary measure, McDonald’s USA has issued a voluntary product recall of the four Shrek Forever After™ promotional pieces of glassware recently offered in U.S. restaurants. It's important to know that the CPSC has said the glassware is not toxic. However, we’re requesting customers stop using the glassware and return them to any U.S. McDonald’s restaurant beginning June 9. Previous McDonald’s promotional glassware and Happy Meal toys are not involved in the recall.

To be clear, the glassware was evaluated by an independent third-party laboratory which is accredited by the CPSC, and determined to be in compliance with all applicable federal and state requirements at the time of manufacture and distribution. However, in light of the CPSC’s evolving assessment of standards for cadmium in consumer products, McDonald’s determined in an abundance of caution that a voluntary recall of the Shrek Forever After™ glassware is appropriate.

As always, the safety and well-being of our customers is a top priority and would never be knowingly compromised. McDonald’s safety standards are among the highest in the industry and we have a strong track record. McDonald’s has a longstanding, cooperative relationship with the CPSC, and we continue to follow their lead as testing protocols and new scientific information becomes available.

Instructions for Returning Shrek Forever After™ Glassware

Beginning Wednesday, June 9th, customers can return their glassware to any McDonald’s restaurant and receive a refund. Returns will only be accepted inside the restaurant. Customers will be instructed by a manager to sign a refund slip and will be refunded $3 for each glass returned. No receipt is necessary.

How do I return my Shrek Forever After™ glassware?

Beginning Wednesday, June 9th, customers can return their glassware to any McDonald’s restaurant and receive a refund.  Returns will only be accepted inside the restaurant.  Customers will be instructed by a manager to sign a refund slip and will be refunded $3 for each glass returned.  No receipt is necessary.

Why is McDonald’s doing this recall?

The glassware is being voluntarily recalled as a precautionary measure.  However, the CPSC has said the glassware is not toxic.  In light of the CPSC’s evolving assessment of standards for cadmium in consumer products, McDonald’s determined in an abundance of caution that a voluntary recall of the Shrek Forever After™ glassware is appropriate

Is the glassware unsafe?

The CPSC has said that the glassware is not toxic.  In addition, the glassware was evaluated by an independent third-party laboratory, accredited by the CPSC, and determined to be in compliance with all applicable federal and state safety requirements at the time of manufacture and distribution.  This action is being done as a precautionary measure.

Didn’t McDonald’s test the glassware?

Yes.  McDonald’s safety standards are among the highest in the industry, and we have a strong track record.  The glassware was evaluated by an independent third-party laboratory, accredited by the CPSC, and determined to be in compliance with all applicable federal and state requirements at the time of manufacture and distribution.  It’s important to know that the CPSC has said that the glassware is not toxic.

What about my Shrek 2007 glassware and my Coke® glassware?

Previous McDonald’s promotional glassware and Happy Meal toys are not involved in this recall.

Have there been any reports of illness or injury?

It's important to know that CPSC has said the glassware is not toxic.  There have been no confirmed cases of illness or injury.

Are your Happy Meal toys affected by this recall?

No, this recall is specific to the Shrek Forever After™ glassware.  This recall has nothing to do with Happy Meal toys.

What is cadmium?

Cadmium is a naturally occurring element in soil.  For more information about cadmium, visit www.cdc.gov or www.epa.gov

How much cadmium is in the glassware?

The CPSC has said the glassware is not toxic and that they have far less cadmium than the children’s metal jewelry that CPSC has previously recalled. 

In addition, an independent third-party laboratory, accredited by the CPSC, evaluated the glassware and determined them to be in compliance with all applicable federal and state safety requirements at the time of manufacture and distribution.  However, in light of the CPSC’s evolving assessment of standards for cadmium in consumer products, McDonald’s determined in an abundance of caution that a voluntary recall of the Shrek Forever After™ glassware is appropriate.

Is there any danger if I keep my glassware?

The CPSC has said the glassware is not toxic.  However, as a precautionary measure, we request our customers stop using the glassware and return the glasses to any U.S. McDonald's restaurant.

My child has been using the glassware for the last two weeks. Is it toxic?

The CPSC has said the glassware is not toxic.  However, as a precautionary measure, we request our customers stop using the glassware and return the glasses to any U.S. McDonald's restaurant.

Where was the glassware manufactured?

The glassware was made in the U.S.