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Frequently Asked Questions

How much money can I make?

Profitability depends on many factors including operating and occupancy costs, financing terms and most important, your ability to operate the business effectively.

Is there an opportunity to acquire more than one McDonald’s restaurant?

McDonald's is an equal opportunity franchiser by choice. McDonald’s is seeking individuals who are capable of operating multiple locations. Candidates who have successfully operated multiple businesses may be suited to operating several McDonald’s franchises.

Is McDonald’s seeking women and minority Owner/Operators?

McDonald’s is committed to increasing the number of minority and women operators and to the best of our knowledge, has the single largest group of minority and women operators in our industry.

What is the availability of McDonald’s restaurants in my area?

The availability of restaurants in specific areas will be discussed during your initial interview. McDonald’s can not predict which restaurants will be available when your training is complete. Flexibility to relocate for a restaurant opportunity may be required.

Does McDonald’s franchise to partnerships or investors?

McDonald’s franchises restaurants to individuals who personally operate their restaurants and are involved in the day to day operation of their restaurants. We do not franchise to partnerships or allow investors.

I have a piece of property that would be ideal for a new McDonald’s restaurant; will McDonald’s develop the site and award the franchise to me?

The site selection process is separate from our franchisee selection process. We make the decision to develop a location because we believe it will be a success. McDonald’s manages all the site evaluation, acquires the property and constructs the building. After making the decision to develop a site, McDonald’s awards the franchise to the most qualified candidate. If you have a piece of property that you are interested in selling, please contact us at this link McDonald’s real estate.

How do I get a listing of the locations of McDonald's U.S. restaurants? Which ones have Playlands?

You may find the location of U.S. McDonald’s restaurants, including Playlands, by visiting the McDonald’s Restaurant Locator. Because we open new restaurants every day, we no longer publish a hard copy of our restaurant addresses.

How do I share feedback about a recent visit to a U.S. McDonald’s restaurant?

There are three ways to share a comment, question, complaint or praise with McDonald’s.

Email us. To send us an email , please choose the most appropriate subject/category describing the purpose of your message and fill in the appropriate text boxes. Doing so will better enable us to respond to you as quickly as possible.

Write us. Our U.S. corporate mailing address is:
McDonald’s Corporation
2111 McDonald's Dr
Oak Brook, IL 60523

Call us. Within the U.S., you can call us on our toll-free telephone number at 1-800-244-6227.

How do I share feedback about a recent visit to a McDonald’s restaurant located outside of the U.S.?

At this time, our customer e-mail resource is available to respond only to questions and comments regarding McDonald's USA business. We encourage you to contact your local McDonald's office in the country where you are located or about which you have a question.

To find contact information for the appropriate McDonald's international office, please click onto the Contact Us Page  and select the link for restaurants located outside of the U.S.

I am interested in planning a birthday party at McDonald's. How can I find out more information?

Thank you for your interest in learning more about birthday party packages at McDonald’s restaurants. Most McDonald’s restaurants are franchised by independent owner/operators, and final decisions to offer birthday party packages (and their prices, if available) are made by the management of each restaurant. To find out more about the availability of birthday parties at a particular McDonald’s restaurant, please contact the manager of that restaurant. For McDonald’s restaurant phone numbers click here.

How can I get coupons to use at a McDonald's restaurant?

McDonald's menu is priced to provide the best value to our customers as such McDonald's does not currently have coupons on our national website. However, McDonald's occasionally sends e-coupons and McDonald's news by e-mail. To subscribe to receive promotional offers from McDonald's, click here. You should also know that some regional markets may have their own coupon program or occasionally insert coupons in your local newspaper. To visit your local McDonald's regional website, please visit www.mcstate.com.  

Can you still get a McDonald's franchise (in the United States) and how much does it cost?

Yes, McDonald’s continually seeks qualified individuals to become franchisees. Since the total cost varies from restaurant to restaurant, the minimum amount for a down payment will vary. Generally, we require a minimum of $750,000 of non-borrowed personal resources to consider you for a franchise. For more information about purchasing and financing a McDonald’s Franchise, please see the U.S. Franchising Home Page.

How can I become a non-U.S. McDonald's franchisee?

McDonald’s franchises restaurants in many international markets, and decisions relating to the selection of candidates are made locally by the management in the country where the restaurant is located. For interest in specific markets regarding international franchising, please see the list of contacts and franchising information on the International Section of the Franchising page of this web site. Links to individual market web sites are provided where available.